The digitalization in the logistics industry goes faster than everyone expected and we work hard to stay ahead as a first mover.
We are always listening to and following our client’s needs closely in order to update Prime Penguin and make the daily operations easier for all e-shops which use our platform to integrate, manage and control all their logistics.
In the coming period we will release some groundbreaking features and today we will reveal one of them – order tracking.
How does order tracking work?
After an order has been sent out from the warehouse you will be able to find a detailed tracking status – informing you exactly where that specific order is.
Instead of getting worried customers, wondering where the order is, you can now work proactive and inform the customers before they reach out to you.
How is that? Doesn’t I need to click into each order to see the delivery status?
No – this is a large benefit by using Prime Penguin. You will get all data aggregated from your warehouse(s) and the system will highlight all the orders being at risk for a delay (by setting general time rules). You can now use this feature and sort on all orders (at risk) and inform your customers by a standard e-mail.
Want to learn more? Please get in touch with one of our product experts.