Returns optimization for the environment

The number of e-commerce client returns is rising and the return rate is today around 30%, depending on product segment and market. A rising return rate is of course no good news for an e-shop, where the cost of freight, returns handling and environmental impact are the most obvious.

This is true, while certain studies show that many returns are being transported hundreds of miles in order to reach back to the e-shop warehouse (internal or external).

Can this be optimized?

Yes, it can. Prime Penguin has a solution, used by many e-shops, which among many other things, optimize returns and it’s environmental and economic impacts.

Prime Penguin´s smart platform simply connects e-shops with the best 3PL-companies, to handle all their orders and returns. The platform also gives a total digital overview of all warehouses and all its activities and helps the e-shop to optimize a low cost and Co2 impact.

The geographically dispersed logistics network of Prime Penguin and the plug and play technology enables e-shops to establish several warehouses (managing returns), near where the clients are located. This gives the e-shop the advantage to shorten the returns distance and enable environmentally-friendly (last-mile) deliveries to (and from) the most optimal warehouses. This, if done right, is both good for the cost of the returns but also and more important – for the environment.

 

Leading Influencer hub choose Prime Penguin

With well-known Scandinavian influencers such as Bianca Ingrosso, Rebecca Stella, Lovisa Barkman, and Sanne Alexandra joined, HUBSO is an established hub for influencers who want to create their own brand and get a seamless procedure when it comes to production, marketing and e-commerce solutions.

HUBSO was founded in 2017 and is currently experiencing strong growth and increased order volume for affiliated influencers’ e-stores.

“We have a fantastic growth now and the choice to take the help of Prime Penguin as a third-party solution regarding logistics came naturally. We have been looking for a sharp and digital partner to be able to scale up together while being able to have full control at every stage,” says Josefine Abrahamsson, CEO, and co-founder of HUBSO.

HUBSO was founded in 2017 and is currently experiencing strong growth and increased order volume for affiliated influencers’ e-stores.

 

Prepared for Black Friday?

 

Black Friday is expected to bring its all-time high sales peak this year. How prepared are you?

It will get crazy and definitely boost your sales – fantastic, right? But there are also risks involved.

The most obvious risk with the Black Friday and such “phenomena” is the compression of sales to a few single dates. Most of your infrastructure will handle this very well and not least your digital infrastructure, including your sites and e-commerce platform.

The bottleneck will though probably be the physical order handling at your warehouses. It’s nothing strange about it and it really makes sense. Logistics are operational, demands staffing and warehousing resources, which are hard to suddenly scale on, without slacking on quality.

Prepare for Black Friday

There is a key to success though and it involves planning. Prime Penguin have the capacity of helping your business during stressful times and sales peaks such as Black Friday. Our pre-connected partner network of logistics provider are experts in handling your orders and are ready to help both in a short as well as long term perspective.

Our smart plug and play solution makes it easier than ever for your e-commerce to outsource your warehousing and order handling, aslo with environmental gains in less co2, if done right.

Please contact us for any questions regarding your Black Friday. Our logistics and supply chain expert Johan, is very happy to discuss Black Friday operations with you today.

Email Johan for instant contact: johan@primepenguin.com

 

GLAS choose Prime Penguin

We are happy to announce that GLAS choose Prime Penguin for all their e-commerce logistics. GLAS is a Scandinavian lifestyle brand of handmade reading glasses made of environmentally friendly materials.

Glasses have traditionally been unnecessarily expansive, because of many intermediaries. To ensure high quality and at the same time keep prices down, GLAS directly work with their factories and sell all their products without any intermediary. Stylish and high-quality glasses therefore no longer have to mean a high price.

At GLAS you will find everything from stylish models, with quality metal arches, to elegant and slightly more characteristic glasses with arches made of durable plastic. The bows are produced without chemicals or harmful additives and the material is biodegradable and thus fully recyclable. This makes our arches durable for you, your wallet and the environment.

Which pair will be your favorite?
www.wearglas.com

 

Easily find logistics for your eshop

Looking for the best third-party logistics for your eshop? It has never been easier. All you need is a couple of minutes and Prime Penguin will find you the best ones.

Try it out now: primepenguin.com/procurement

The unique network of Prime Penguin consists of more than 100.000 m² in warehousing and fulfillment area worldwide and are based on carefully selected, modern and high performing 3PL-companies with an outstanding track record. All of course with Prime Penguins smart cloud-based platform included.

This smart and digital procurement process will suggest you suitable 3PL:s and give you the opportunity to get instant price quotes from them.

 

Time to outsource your e-commerce logistics?

Why some e-shops prefer to keep their logistics in-house and why we think they can change their mind.

First of all, we are not fully independent on the matter. Prime Penguin is made for logistics outsourcing and our vision and goal is to make it as easy and as naturally as possible for e-shops to outsource their logistics. But, on the other side, we also talk to many e-shops about the topic and therefore hear a lot of arguments for why they sometimes prefer an in-house solution, which is interesting.

In this short article, we will present those “arguments” and share our thought about why they are worth a second thought.

Typical arguments for in-house logistics (as heard from the e-shops themselves):

“We are three hardworking founders of this e-shop, who all put more than 12 hours per day into the business, so there is time for us to handle the logistics in-house, also at a free cost.”

“We believe in the quality of service, provided by 3PL companies, but we can’t really buy into the price tag of its services, which is higher than the hourly paid salary to our employees.”

“Efficient and well-working logistics is super important for our overall success and should, therefore, be considered as one of our core operations. Therefore, we need full control which we probably would lose if we outsource it.”

Our view

Okay, let’s start with the fact that there obviously is a cost involved for external logistics. That is of course perfectly true and this total amount should honestly be compared with the total cost of an in-house solution.

What is important though, is to be totally honest to yourself and involve all costs in this comparison. One concrete example is that you (as a business owner) should set a relevant price on your own time which you are putting into the logistics handling, as you actually work for your company. This price should be in line with your salary, or set to the same price as if it was done by an hourly paid employee or consultant.

Regarding the price tag: There is a very positive factor involved in the 3PL pricing which simply expressed is that “you pay for what you get”. Mainly not in the sense that you pay more for a high-end solution but more that you only pay for work that actually has been done. The reversed example can be found in an in-house logistics set up with a cost of employees, even if there are no logistics operations ATM.

The fear of losing control of physical orders and warehousing activities is of course also understandable. This is a classic outsourcing dilemma, where you basically have the feeling of losing control when not handling operations in-house. This is fully understandable and it is also one of the big reasons why we developed the Prime Penguin cloud-based platform, for a total overview of your outsourced e-commerce logistics.

Interested in outsourcing your e-commerce logistics? Simply start with Prime Penguin today!

E-commerce growth and change

E-commerce sales world wide is expected to more than double it’s size in four years time. This eminent growth will off course serve the industry well. But, as always in times of rapid growth and change, some will thrive more than others.

The rapid growth of e-commerce will lead to tougher times for traditional, physical stores, which is expected to lose ground they say. But – how about the competition within the specific growing industry of e-commerce then? This topic is much less discussed and is therefore interesting to think about.

Growth will serve the industry well

The expected growth will, of course, serve the e-commerce industry very good as a whole. Many new e-shops will appear, do well and some of them will do it really well. Naturally, many established e-shops also will thrive under those circumstances.

Who will succeed best?

Some e-shops will for sure gain a lot more from this opportunity than others. So, which will be the biggest winners during these hay days and why? Here we will very shortly try to explain how we see it:

Times of expansion will naturally probably also lead to a lot of change. A booming industry will, like a magnet, attract not only capital but also new ideas, habits and new ways of solving things.

Methods are (and will) constantly be changing. Maybe also in an accelerating pace. Take a look at today’s many different methods of end-client delivery for example, which has increased sharply only in a short period of time. Some of the most frequently used and efficient methods today did not exist five years ago. Furthermore, some of today’s established marketing and payment tools barley existed not too long ago eighter.

This quickly brings us to the point of what we think that e-shop owners should be aware of and keep an eye on, in order to gain the most of a growing industry. Namely: technology and innovation.

There is no need to be first, but it is important to always be innovative and technically competitive at the right time. More exactly, that right time is when your clients start to demand such services and that can sometimes happen more or less over a night. So, one big key to success would probably be to have the technical knowledge, follow its trends and be ready when the right time comes.

Based on data from:
https://www.statista.com/statistics/379046/worldwide-retail-e-commerce-sales/

The most common e-commerce platforms right now

Thinking about starting an e-shop? Or maybe to expand, your existing one, and update your platform technology?

The usage of the different open source platforms has differed over time, with a rise and decline of different technologies. So, when having a look at what platform to build on (or update to) it can be good to take the present overall usage into consideration as one factor.

Size matters?

We are really not saying that only the big players should be considered as alternatives. There is really many niche solution out there and you can never say that one solution suit all e-shops. And, in fact, some of the most satisfied e-shops are using a local partner, often with great support and customization possibilities.

Diligently used technologies

But of course, there are also upsides of building your e-shop on diligently used technologies. For example, as many e-shops use a specific service, there will naturally also be a considerable community gathering around support and development queries.

The big platforms, in many cases also have an app marketplace, where you can add specific technology to your e-shop (both for free and at a cost). Therefore, a big number of fresh possibilities are often most common for the trending technologies.

Most used platforms right now

Okay, we guess you now would like to know what e-commerce platforms which are the most common ATM, so we won’t hold you anymore.

This list (gathered with https://www.similartech.com), summarize the most popular e-commerce platforms, worldwide, right now (Nov 2018). 📈

Prime Penguin supports this entire list of e-commerce platforms, for plug and play connectivity ⚡

Updating your platform technology?

Are you looking for a technology shift for your e-shop? Please let s know and we will tell how we could help you together with our suggested parters and experts within e-commerce platform technology.

It all starts with “hello”:

Our contribution to the climate

Prime Penguin enables local warehouses (3PL)
Current situation

More than 40 billion e-commerce transactions (and returns) are being made each year globally. This amount is expected to grow at a steady pace in the upcoming years and is obviously contributing to its fair share of greenhouse gas emissions globally. For e-commerce, most of the pollution comes from the delivery of goods.

How is that?

For e-shops, it’s common that they produce their products far from its main country. A typical Swedish e-shop, who produce their products in China, got their products shipped from a supplier in China to a warehouse in Sweden. Then when a customer in Asia is placing an order from the e-shop, the product is shipped back to Asia.

This inefficient way of transporting products back and forward is affecting not only the environment but also affects the entire shopping experience, where the customer must wait an unreasonably long time to receive their products (sometimes up to several weeks).

So it is not only a costly and time-consuming way of handling logistics, but it also has a huge negative impact on the environment, due to all emissions caused by the shipping.

This can be seen all over the world by millions of e-shops who are selling products in multiple countries.

Prime Penguin solution

The plug and play technology and partner network of Prime Penguin has the potential of cutting down on the emissions occurred by transportation without causing any delay in the order delivery time. The long distance and the direct deliveries can be changed into shorter and more environmentally friendly deliveries, thanks to the network and smartness of Prime Penguin.

How does it work?

For example: instead of shipping a product back to Asia, Prime Penguin enable the e-shop to set up a satellite warehouse and get full-service logistics close to its customers. This way of using satellite warehouses will have a tremendous impact on the environment, since the products can be sent directly from the factory into the selected warehouse in Asia.

The high logistic quality is maintained due to a solid and careful selection process when Prime Penguin is adding new partners to the network. Prime Penguin is always working with the best, most reliable 3PL out there who consider the environment as important.

Our unique and user-friendly platform gives the e-shop full transparency and control over all warehouse activities, regardless of where the warehouses are located.

Also, based on where the customer and suppliers are located, the platform can calculate and suggest where to set up the next satellite warehouse. All beneficial for the climate.

This is just the start… and we won’t stop improving.

More ideas

Please share your ideas, for a better climate, with us and stay tuned at: primepenguin.com/environment 🌱

Sharing is caring

Oh yeah, some of the code and technology of Prime Penguin can be found on GitHub, as we surely believe opens source code benefits the community.

What does that mean?

GitHub is a platform, globally used by software developers for sharing and collaboration on projects. The idea is to bring software developers together to write code and manage projects in an efficient way. As all users have their own profile, this makes GitHub one of the most powerful networks out there for software developers.

Thanks to the idea and usage of GitHub, a mass of professionals can contribute to and advance a project forward. And yes, this is a much more efficient way to bring and get each other valuable feedback, compared to how it was done back in the days.

Photo from: https://education.github.com

Are you a developer, using GitHub? Hope to see you at: https://github.com/PrimePenguin